What to do if your V16 beacon doesn't connect to the DGT 3.0? Troubleshooting
The Hero Driver LED IoT connected V16 beacon is a safe, modern, and legal solution for signaling a breakdown or accident on the road. Thanks to its geolocation system and connectivity with the DGT 3.0 platform, it allows you to alert other drivers and emergency services in real time 🚨. However, there may be times when it doesn't connect properly. Here we explain the steps to troubleshoot this and ensure its proper functioning ✅.
1. Verify that the beacon is approved and active
The first thing to do is make sure your Hero Driver LED IoT beacon is approved and has active connectivity. Our Hero Driver model comes with connectivity included for 12 years, with no additional fees or registration.
Check the following:
- The device label indicates a valid approval number.
- The battery is charged and the equipment is working (LEDs are on).
- There is no visible damage to the structure or sealing of the device.
2. Checking the coverage area
The connected beacon uses NB-IoT technology to send its real-time position to the DGT cloud 🌐. Although this network has extensive coverage in Spain, there may be limitations in particularly remote areas.
If you suspect you're in an area without adequate coverage, try activating the beacon elsewhere (for example, in a city or an urban area) to see if it connects properly.
3. Wait for the synchronization time
Once activated, the Hero Driver LED IoT may take a few seconds to connect and send its location to DGT 3.0. This is completely normal.
During this time:
- Do not turn off the beacon.
- Place it on the roof of your car to ensure a good GPS signal.
- Avoid closed environments or those with poor visibility to the sky (such as tunnels or garages).
4. Consult with the manufacturer or point of sale
If after following the steps above your V16 beacon doesn't connect, the best thing to do is contact Hero Driver Customer Service 🔧. Our team can help you:
- Check the activation status of IoT connectivity.
- Ensure that the data is being correctly sent to the DGT.
- Replace the device in case of a factory defect.
5. Why choose the Hero Driver LED IoT?
In addition to standard connectivity with DGT 3.0, our V16 Hero Driver LED IoT beacon offers unique benefits:
- Coverage included until 2040📡.
- High visibility LED light, even during the day ☀️.
- Compact, waterproof and easy-to-use design 🛠️.
- Official certification and approval in accordance with current regulations ⚖️.
Investing in a Hero Driver beacon guarantees your safety and complies with the mandatory 2026 law. Plus, being connected to the DGT 3.0 allows you to be part of a new, smarter, and more preventive mobility system. Don't hesitate and get yours today! 🟡
Do you have questions or need advice? Visit our online store and choose the V16 Hero Driver LED IoT connected beacon, the best-selling and most recommended by drivers who care about their safety.
